Last Updated: 14-01-2026
DRAVNEXO GLOBAL PRIVATE LIMITED (“DRAVNEXO GLOBAL”, “we”, “our”, or “us”) is committed to safeguarding the privacy of visitors and customers who access https://www.dravnexoglobal.com (the “Website”). We recognize that personal data is shared with trust, and we strive to handle such information with the highest standards of confidentiality, integrity, and security.
This Privacy Policy explains how we collect, manage, use, disclose, and protect your personal information when you browse our website or purchase women’s apparel from our platform. By using our services, you acknowledge that you have read and agreed to the practices described in this Policy.
Privacy Commitment
At DRAVNEXO GLOBAL PRIVATE LIMITED, privacy protection is embedded into our operational practices. We adopt responsible data collection methods and limit the use of personal information to legitimate business purposes such as processing orders, enhancing customer experience, improving platform functionality, and meeting regulatory requirements.
Our objective is to create a secure digital environment where customers can shop with confidence.
Information We Collect
We obtain information through two primary channels – data you voluntarily provide and data collected automatically through technological tools.
Personal Information Shared by You
When you interact with our website, you may provide information including, but not limited to:
- Full name
- Email address
- Mobile or contact number
- Billing and delivery addresses
- Order details and purchase history
- Account login credentials
- Customer support communications
This information is essential for order fulfillment, transaction confirmation, and customer service.
Automatically Collected Information
To maintain performance and security, certain technical data is captured automatically when you access the Website. This may include your IP address, browser type, device identifiers, operating system, browsing patterns, and approximate location. Such information helps us understand usage behavior, prevent unauthorized activity, and optimize the Website.
How We Use Your Information
The information collected by DRAVNEXO GLOBAL PRIVATE LIMITED supports the efficient operation of our e-commerce platform and allows us to provide a seamless shopping experience.
We use your information to:
- Process and confirm purchases
- Arrange shipping and delivery
- Communicate order updates and service notifications
- Provide customer assistance
- Improve website functionality and product offerings
- Detect and prevent fraudulent activity
- Comply with legal and regulatory obligations
Where permitted by applicable law, we may also send updates about new collections, exclusive promotions, and marketing campaigns that may be relevant to your preferences. You may opt out of such communications at any time.
We maintain a strict policy against selling or commercially exploiting personal data.
Payment Information and Transaction Security
All payments made on dravnexoglobal.com are processed through secure third-party payment gateways that follow industry-standard encryption protocols. DRAVNEXO GLOBAL PRIVATE LIMITED does not store sensitive financial information such as card numbers, CVV codes, net banking credentials, or authentication passwords.
Payment processors manage confidential financial data independently, ensuring secure transactions.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing efficiency and personalize your shopping journey. Cookies help remember user preferences, maintain active sessions, and provide insights into visitor engagement.
These technologies enable us to improve navigation, analyze performance metrics, and present relevant product recommendations. You may adjust cookie preferences through your browser settings; however, disabling cookies may impact certain Website features.
Disclosure of Personal Information
DRAVNEXO GLOBAL PRIVATE LIMITED may share personal information with trusted service providers who assist in essential business operations. These may include logistics partners, payment processors, cloud hosting providers, analytics platforms, and technology support vendors.
Such parties are authorized to use the information only for defined operational purposes and are required to maintain strict confidentiality.
We may also disclose information where necessary to:
- Comply with legal obligations
- Respond to lawful governmental requests
- Enforce contractual agreements
- Prevent fraud or security threats
- Protect the rights and safety of the Company and its users
Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, misuse, disclosure, or alteration. Security practices are periodically reviewed and updated to align with evolving industry standards.
While we strive to protect your information, no digital transmission or storage system can guarantee absolute security.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain transaction records, comply with statutory obligations, and resolve disputes. Once retention is no longer required, data is securely deleted or anonymized.
Children’s Privacy
The Website is intended for individuals aged 18 years and above, and DRAVNEXO GLOBAL PRIVATE LIMITED does not knowingly collect personal information from children below this age threshold. If such data is identified, it will be promptly removed from our systems. Parents or guardians who believe that a minor has provided personal data are encouraged to contact us immediately.
Your Privacy Rights
Subject to applicable data protection laws, you may have the right to access your personal information, request corrections, seek deletion where legally permissible, withdraw consent for marketing communications, or object to specific processing activities.
We are committed to addressing legitimate requests within a reasonable timeframe and in accordance with regulatory expectations.
International Data Transfers
If you access the Website from outside India, your information may be transferred to and processed in jurisdictions where our operational partners maintain infrastructure. By continuing to use the Website, you consent to such transfers in compliance with applicable data protection regulations.
Updates to This Privacy Policy
DRAVNEXO GLOBAL PRIVATE LIMITED reserves the right to revise this Privacy Policy periodically to reflect changes in business operations, technological advancements, or legal requirements. Updated versions will be published on this page with the revised effective date. Continued use of the Website constitutes acceptance of the updated Policy.
Grievance Redressal Mechanism
DRAVNEXO GLOBAL PRIVATE LIMITED has established a structured grievance redressal process to ensure that privacy-related concerns are handled promptly, transparently, and fairly.
If you have questions regarding this Privacy Policy, believe your personal data has been handled improperly, or wish to exercise your privacy rights, you may contact our designated Grievance Officer:
Name: Aryan Sibbal
Email: support@dravnexoglobal.com
Resolution Timeline:
We will acknowledge your grievance upon receipt and endeavor to resolve it within 30 days. If you remain dissatisfied with the resolution, you may escalate the matter to the appropriate regulatory authority as permitted under applicable law.